LivePay came into our company just at the right time, I dreaded Monday mornings, wages. This meant collating information from various forms in order to fill out the ‘Payroll summary’which would be sent via fax or email to our previous payroll provider.
A few days later payslips would arrive in the post and these would have to be put into envelopes and posted to employees (approx 40 in total) then there were the ‘extra bits’ that required processing such as attachments to earnings, HMRC payments, as my previous payroll did not provide these functions.
What should be a simple process was just so time consuming and then there was the ‘auto enrolment’ pensions to start thinking about, where would I begin and how would I fit everything in, as I already had a very busy schedule?
That’s where LivePay came in and transformed our payroll, and soon to be, pensions, making the whole experience run so smoothly with little effort or input from myself, freeing me up to work on the business oppose to in it.
My staff have commented how easy it is to log on each week and view their payslip, it really is great to have everything electronic. No more paper payslips, cheques to HMRC and third party payments.
All LivePay staff have been very helpful, friendly and knowledgeable and they have all assisted in making the transition to LivePay go very smoothly, keeping me updated throughout the whole process.
Whenever I have had a query, this has been answered very promptly by the staff that are always on stand by to help. The online portal is straight forward and easy to navigate round, and provides all the information required in one simple place.
I cannot speak highly enough of LivePay and my new payroll experience, I would have no hesitation in recommending the company, its staff and systems to anyone searching for a method to simplify and get on top of their payroll. The cost is also very reasonable and great value for money.
I wish I had transferred sooner.