How did you previously run your payroll?
Was done in house.
Why did you look at alternatives?
Increased complexity and compliance requirements.
Why did you choose LivePay?
The manner of the representative and the assertion that I would have minimal involvement since staff would have direct access etc.
How easy was it to transfer to LivePay?
Did you have any problems transferring to LivePay?
Only a small invoice issue where we were deemed to be live before it actually happened.
How easy is it to use the LivePay web portals?
It takes a bit of getting used to regarding accessing reports etc. But fine once you are used to it.
What time savings have you experienced since changing to LivePay?
Significant savings but also on stress .It has been like handing over a child to boarding school or some such. Hoping the school will do everything you did and take the care you hope they will.
How would you rate the support from LivePay?
Very speedy phone answers and quick responses to questions.